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Pj999 Privacy Policy — Your Data Is Completely Safe With Us

This page gives you a clear and transparent overview of how your personal data is collected, stored, and kept secure at pj999. We believe your privacy is your right.

Last Updated: January 2026
Our Security Commitment
SSL 256-bit encryption
No Sale of Data to Third Parties
Stored on Secure Servers
User Control Protected
Adherence to International Standards

What makes pj999's Privacy Policy different?

We protect your data on two fronts — technology and policy

Strong Encryption

All your data is protected with SSL 256-bit encryption. From login to payment, every step of your journey is fully secured.

Not Sold to Third Parties

Pj999 never sells your personal data to advertisers or third parties. Your information belongs to you alone.

You're in Control

View, update, or request deletion of your data — all within your control. We respect your rights.

Secure Server Storage

Our data centers operate in compliance with international security standards. Firewalls and regular audits are in place to prevent unauthorized access.

Cookie Transparency

We are upfront about which cookies we use and why. You have the option to disable any non-essential tracking cookies.

Instant Incident Notification

In the event of a data breach, we will notify all affected users within 72 hours. Our commitment to transparency is non-negotiable.

Table of Contents

1Introduction

Pj999 (pj999.fun) is one of Bangladesh's most trusted online gaming and casino platforms. We understand that sharing your personal information with us takes trust — and that trust means everything to us. That's why privacy has been a top priority for us from day one.

This Privacy Policy ("Policy") explains clearly and plainly what data we collect, how we use it, who we share it with, and what rights you have over your information. This Policy applies to the pj999.fun website and all associated services.

By using our platform or creating an account, you agree to this Privacy Policy. If any part is unclear, our support team is always ready to help.

This Privacy Policy was last reviewed and updated in January 2026.

2What Data We Collect

We collect several types of information to provide our services on pj999. Data comes from three sources — directly from you, automatically, and through third parties.

Type of Data Example Source of Collection
Identity Information Name, date of birth, national ID number Direct
Contact Information Mobile number, email address Direct
Financial Information BKash/Nagad/Rocket number, transaction history Direct
Device & Technical Information IP address, browser, device type Automatic
Usage Data Game history, bet amounts, login times Automatic
KYC Verification Data NID/passport photos, selfie Direct

We only collect the data we genuinely need to provide our services. We do not ask for more than is necessary.

3How We Use Your Data

All collected data is used solely for specified, lawful purposes. pj999 never uses your information beyond what it was collected for.

  • Account Management: To verify identity during registration and login, and to keep your account secure.
  • Payment Processing: To securely process deposits and withdrawals and to prevent fraud.
  • Service Improvement: To analyze your experience and improve our games and features.
  • Customer Support: To respond to your queries and complaints quickly and accurately.
  • Legal Obligations: To comply with applicable laws and regulations and to cooperate with relevant authorities.
  • Responsible Gaming: To detect unusual gaming behavior and provide timely support.
  • Promotional Communications: To keep you informed about bonuses, offers, and updates with your consent (you can opt out at any time).

If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.

4How Long Data Is Retained

Pj999 does not retain your data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

  • Account Information: For the duration the account remains active, and for 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years, in accordance with financial regulations.
  • KYC Documents: 5 years after verification, or until the relevant legal obligation expires.
  • Gaming Log: Up to 2 years for system analysis purposes.
  • Support Contact: Up to 1 year after the issue is resolved.

Once the retention period expires, we securely delete your data or anonymize it so it can no longer be linked to you.

5Who Data Is Shared With

Pj999 does not share your data with any outside parties — your information is never sold to advertisers, data brokers, or any third party. Data may only be shared in the limited circumstances outlined below:

  • Payment Providers: With mobile banking providers such as bKash, Nagad, and Rocket — solely to process transactions.
  • Technology Partners: Hosting and cybersecurity providers — for operational purposes only, under strict confidentiality agreements.
  • Legal Authorities: Only the necessary data, when required by a court order or a valid government request.
  • Analytics Services: For service improvement — aggregated data only, with all personal identifiers removed.

Important: All third parties we work with are contractually required to comply with pj999's privacy standards. They are not permitted to use your data for their own purposes.

6Cookie Policy

Pj999.fun uses cookies — small data files stored in your browser that help make your experience smoother and more convenient.

  • Essential Cookies: Required for login sessions and site security. These cannot be disabled, as the site will not function properly without them.
  • Analytics Cookies: To understand how many users are visiting each page. These can be disabled.
  • Preference Cookies: To remember your language and display preferences. Disabling these means you will need to reset your preferences each time you visit.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

7Your Rights

You have important rights over your personal data, and pj999 fully respects every one of them.

Right to Access Your Data

You can request a copy of the information we hold about you at any time.

Right to Rectification

To update any incorrect or outdated information, go directly to your account settings.

Right to Erasure

You may request deletion of your data upon account closure, provided there are no legal obligations requiring us to retain it.

Right to Restrict Processing

You can temporarily restrict the use of your data for specific purposes.

Data Portability

You may request a download of your data in a standard portable format.

Right to Object

You can object to marketing communications or certain types of data processing.

To exercise any of your rights, please contact our support team. We typically respond within 7 business days.

8Protection of Minors

Pj999 is a responsible platform. All our services are strictly for users aged 18 and above. We never knowingly collect or process personal data from minors.

  • Age is verified at registration, and any account found to belong to a user under 18 is immediately suspended.
  • If we become aware that we hold data belonging to a minor, it will be deleted immediately.
  • If a parent or guardian believes their child has created an account, please contact our support team immediately.

18+ only. We are committed to protecting young people from gaming addiction. Learn more on our Responsible Gaming page.

9Security Measures

Pj999 has put in place multiple layers of technical and administrative safeguards to keep your data secure. This is not just a promise — it is part of how we operate every day.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Firewall & DDoS Protection: Advanced technology is in place to defend against unauthorized access and cyber attacks.
  • Two-Factor Authentication (2FA): OTP-based verification is enabled for an added layer of account security.
  • Regular Security Audits: Our systems are regularly audited by third-party security experts.
  • Trained Staff: Every member of our team is trained in data protection and bound by a confidentiality agreement.
  • Secure Data Centers: All data is stored on internationally certified servers with physical security measures in place.

If a security breach occurs, we will notify affected users by email within 72 hours and take immediate action to address it.

10Privacy Policy Changes

We may update this Privacy Policy from time to time due to business changes, new regulations, or technological developments. We will always notify you in advance of any significant changes.

  • A notification will be sent to your registered email address.
  • A notice will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continuing to use the platform after any changes means you agree to the updated policy. We recommend checking this page regularly.

11Get in Touch

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to respond to your message.

  • Email: [email protected]
  • Response Time: Within 7 business days
  • Language: Support available in both Bengali and English

For urgent matters, you can speak directly with our team via live chat support. Live chat is available 24 hours a day, 7 days a week.

12FAQ

Here are answers to the most frequently asked questions about our Privacy Policy.

Absolutely not. pj999 never sells your personal data under any circumstances. We only share limited data with necessary third parties (such as payment gateways) for service delivery, and they are bound by confidentiality agreements.

NID or passport details submitted for KYC verification are stored in encrypted form on secure servers. Only authorized personnel may access this information when necessary. Once the legally required retention period expires, the data is securely deleted.

Yes, you can request deletion of your data. However, financial transaction records must be retained for a set period (typically 5–7 years) due to legal obligations. Once that period has passed, all such data will be permanently deleted.

Log in to your account and go to Settings > Notifications to unsubscribe from any promotional emails or SMS at any time. Changes take effect immediately. Essential account notifications cannot be turned off, as they are required for your security.

If a data breach occurs that affects your information, we will notify you at your registered email address within 72 hours. The notification will clearly outline what data was affected, what steps have been taken, and what actions you should consider.

Yes, we retain gaming logs — but this is for your protection, not to use against you. The purpose is to identify unusual gaming patterns and promote responsible gaming, prevent fraud, and improve our services. This data is kept for a maximum of 2 years.

Your data is safe — now sit back and enjoy!

Your privacy is always protected at pj999. Register for free today and enjoy the best gaming experience in Bangladesh.

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